Wolf, Baldwin & Associates – Law Firm Philosophy
When a client comes into this office, my best strength in dealing with them is being able to listen and understand exactly what it is that’s affecting that client that makes him come in to me to seek legal help. People with a claim can expect to have a warm reception here, that we understand the difficulties that they’re going through. Part of our job is to provide good customer service to our clients. That means knowing the law, it means being responsive to the client. Contacting an attorney quickly is relatively important. The process and the system is very slow, so if the injured worker has a denied claim and we have to prosecute that claim for them, that process can take a long time. We have a dedicated and experienced staff that will make that process as quick as possible, but that’s something an injured worker should realize.