Alexander Knapp – Profile Video | Clearwater Personal Injury
Legal Background
When I went to law school, I had an interest in civil litigation. When I got out I decided I wanted to litigate files. So I went to the best place to cut your teeth doing that, which is insurance defense. After a while I decided I was tired of defending insurance companies and I wanted to make a difference for people who were hurt. In my prior experience, working on the other side. I learned defense tactics, insurance companies policies and and procedures on how they defend claims, on how they defend, mechanisms that they use to defeat claims, defeat suits. My goal is to make sure that the client knows that they are the most important client on my roster. I’m always available. My cell phone is given to them at every client intake meeting. I take calls at all hours of the night, even answer mundane questions like, “What’s happening with my pit payments?” Big firm results, small firm attention, we do everything we can to make sure that our clients know that they are very important to us.
Legal Philosophy
I’ve talked to some of my clients even after they were not my clients, even after we settled their cases just about how their life is going. We want them to think of us as friends, we want them to think of us their companions in this process. We’re not just someone– I mean we are working for them but we’re not just someone that’s working for them, we’re working towards a common goal, which is to make them whole from their injuries. When I can get a settlement that I consider to be good or high quality based on their treatment, injuries, and medical history, that is my favorite part of my entire job. A lot of firms think of their clients as an end result. That’s not how we operate. This is a business but at the end of the day we’re trying to obtain the best result we can for every client we can. Not because of the bottom line, but because when you come in here, we care about you. You are part of our family.
By: Alexander Knapp